Return & Refund Policy
Thank you for choosing blinnet.shop. We strive to ensure every purchase meets your expectations. This policy explains the process for returns, exchanges, and refunds for orders placed through our website.
Returns & Exchanges
We offer returns and exchanges subject to the conditions outlined below.
Eligibility Criteria
To qualify for a return or exchange:
- The product must be unused, unworn, and unwashed
- All original tags, packaging, and included accessories must be intact
- The return request must be raised within 7 days of delivery
- Products must be returned in their original condition as received
Items Not Eligible for Return
For hygiene and final-sale reasons, the following items cannot be returned or exchanged:
- Innerwear, socks, and undergarments
- Discounted, clearance, or final-sale items
- Products showing signs of wear, damage, or missing tags
How to Initiate a Return or Exchange
To request a return or exchange, please contact our support team and provide:
- Your order ID
- Reason for return or exchange
- Clear images or videos (mandatory for damaged or incorrect items)
Our team will review your request and guide you through the next steps.
Refund Process
Once the returned item is received and inspected:
Approved Returns
- Refunds will be issued to the original payment method
- Processing time: 5β10 business days, depending on your bank or payment provider
Rejected Returns
- If the product does not meet return conditions, it will be shipped back to your registered address
Delayed or Missing Refunds
If you havenβt received your refund:
- Verify your bank or payment account
- Contact your bank or card issuer, as processing times may vary
- If the issue persists, contact our support team for assistance
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect:
- Notify us within 48 hours of delivery
- Share clear photos or videos of the issue
Once verified, we will arrange a replacement or refund at no additional cost.
Return Shipping Charges
- Return shipping costs are borne by the customer, except in cases of defective or incorrect items
- Original shipping charges are non-refundable
Exchange Policy
Exchanges are processed based on product availability.
If the requested item is unavailable, you may choose between:
- A full refund, or
- Store credit for future purchases
Contact Us
For any queries regarding returns, refunds, or exchanges, please contact us:
Tread Name: blinnet.shop
Email: blinnet17@gmail.com